Phone Surveys for market research are an efficient and effective CATI
(Computer Aided Telephone Interviewing) method to collect data. Phone Surveys are used by both
businesses and government agencies. Phone surveys connect to the target and
maximize the data sample for an affordable and accurate method to collect
information. Talk2Rep is a member of CASRO (Council of American Research
Organizations) and a nationally recognized telephone data and phone survey
agency.
Our phone surveys expertise includes Healthcare , Cable , Manufacturing, Technology, Publishing, Retail, Financial, Wireless, and many more vertical
markets. Core support of our phone
surveys is provided by a team of highly skilled interviewers. Our experiences
have included public opinion surveys , mystery shopping, polling, customer satisfaction surveys,
awareness, and more.
The Talk2Rep team provides excellence at the point of contact and ensures
positive phone survey experience every time.
Phone
Surveys
Phone Surveys experience
Talk2Rep has assisted business such as Assurant, Verizon Wireless, GE,
Motorola, IBM, Sprint as well as government agencies and departments such as
the CDC, DOH, DOR and more.
Talk2Rep has affordable, customized phone survey solutions to acquire, cleanse,
understand and retain your database.
Ask us about Spanish
language surveys and French
speaking phone surveys.
Phone
Surveys
Phone Surveys: Accurate Data
Capture and Quality Control
Quality control options include real time digital recordings of data and
voice. "Completes" can be forwarded randomly and sent to our
Clients via email or secured FTP. Talk2Rep also uses our Quality Assurance program
to help set production and quality goals. We develop interviewer evaluation
forms with our clients to ensure we are rating your interviewers on all pertinent criteria
during the phone surveys.
The result of our rigorous Quality Assurance means Accurate Data Capture
and a quality phone survey experience.
Phone Surveys data can be captured into Excel, Access or
multiple databases that are SAS and SPSS capatable for cross tabulations and
statistical analysis. Talk2Rep phone surveys can be collected in HTML forms
and a proprietary CATI developed by Talk2Rep.
If you need help on acquiring a data sample, ask us about purchasing a data sample list.
Phone
Surveys
Talk2Rep Phone Surveys: The Bottom
Line
Talk2Rep phone surveys are cost
efficient and effective for all market research needs.
Phone Surveys Expertise and Key Features:
·
Skilled phone survey interviewers
·
Phone survey dialing modes resulting in
greater sample penetration
·
Phone Surveys IVR and automated capabilities
·
Superior Quality Assurance, Accurate Data
Capture and Validation
·
Private Secure Networking, VPN, Firewall,
HIPAA Compliant
·
Full statistical phone survey reporting
·
CATI Program and script development for phone
surveys
·
Low cost per "complete" or hourly
interviewer pricing flexibility
Phone Surveys and Data Collection Services, click 2 quote
or call us today
